Frequently Asked Questions


What is a Sandoq Store?

Sandoq Store was established in Saudi Arabia by an ambitious young man. Sandoq Store offers a genuine quality product. It also offers a lot of international brands.


Where is Sandoq Store main office & warehouse?

Dammam, Kingdom of Saudi Arabia.


Is it safe to buy from Sandoq Store?

All payment methods in Sandoq store are 100% safe. In addition, Sandoq store website contains SSL safety protocols which in turns support the privacy and safety of information.


did all the products available at sandoq store is original?

All products offered and sold in Sandoq Shop are 100% genuine.


Do you provide warranty services on products ?

All products that are offered and sold in a box store are guaranteed products.


Can I buy products and send it them as a gifts?

es you can buy any product and we will make sure remove any price tags and send it as a gift to anyone (please specify this in the note blank before you proceed with your order).


I have got discount voucher from Sandoq Store, how can I use it?

You can use your discount voucher in order page.


How can I get free shipping from Sandoq Store?

You can get free shipping through meeting the required conditions. Usually we have special offers.


Does Sandoq Store ship international shipments (outside Saudi Arabia)

Yes we ship all products to all GCC countries


Do you guarantee the arrival of demand?

Sandoq Store does not assume any responsibility in the event of damage or loss of shipments please read Terms of Use For more information.


What is the payment methods available at Sandoq Store?

You can pay for your order through Credit Card, Sadad account, Bank transfer.


I have made an order, what is the next step?

You must promptly make the payment so that your order is not canceled, and then please confirm the bank transfer.


after I make the payment and send its the details What is the next step?

We will directly pack your order and ship it to your address. This would take from 1 to 3 working days (excluding official holidays).